Always a great experience purchasing accessories and parts and receiving top-notch service. Bought a new VT750DC in 2004 at the West End location...Hondas, in my opinion, are the most reliable bikes on the planet. I'm giving four stars instead of five, because I wanted to trade-in my 750 which as only 12,000 miles a month ago but was told by a salesman that they no longer accept trade-ins. That put a bad taste in my mouth as bikes are vehicles that enjoy a market of its own. Looks like I won't be getting a Honda as my next bike.