On 11/30/2010, my F250's fan belt idler pulley failed at I-77 exit 65. I didn't have the right size Torx bit, or I'd have fixed it myself. I located Joe's Towing and called them for service. Not only were they prompt and courteous, but they went out of their way to save me the cost of towing (I managed to limp to their garage). They performed the repair quickly and flawlessly, all the time exchanging pleasant conversation. Their labor rate was very fair (bordering on cheap), and if they marked up the price of the parts (which would be entirely reasonable to do), it wasn't by much. If you ever have the misfortune to break down near them - or if you need any kind of vehicle service - I recommend Joe's Towing without reservation.- John Miller, Deerfield, NH