The management responds immediately to any concerns. the managers are cordial and willing to help you with any concerns you may have, Including relocating to a larger apartment in the same floor making moving so much easier. The building is being renovated and from what I have seen great strides are being made.From what I have seen and how I was treated by the staff nearby apartments (I won't mention their name. Morgan Properties but I would steer clear of their properties).Blossom Towers is the place you want to be ! Safe , quiet and respectful !Alan