The first time I visited their store and purchased over $100.00 in parts for my 47 year old Outboard, when I asked questions about a modifaction of the outboard I was quickly told to buy a new outboard, and old one was uslessor or buy one of their used outboards. amazing enough I got it working. the second time I called looking for another specific part, I was straight out told that It would never work and do not bother. and was quickly shuffled off the phone. amazing enough I got the part from someone else and presto it works like new for a 47 year old outboard at a cost of a $45.00 part. I guess if you buy a motor from them they are great, but I will never attempt to patronage their store again.