General Info

The IT AlaCarte HelpDesk is complete Information Technology support for the small to mid size business. We don?t simply react to your information technology problems as they occur; we continually look after your systems, frequently preventing problems before they cause damage to your business. We are able to provide you with a complete IT support including remote assistance through our Service Desk, real-time system monitoring, regular proactive maintenance, and on-site desktop and network support. Our focus is on developing long term relationships with our clients where we minimize costly downtime and provide a means to grow their business by making sure their network, email and critical data are available when they need it. The advantages of utilizing our support services are ? Access to a diverse IT staff with in-depth technical knowledge ? Proactive support through our systems monitoring and regular maintenance visits ? Immediate response and resolution from our Service Desk staff ? Timely on-site support backed by service level agreement ? Our partnership approach - we work for and with you, as an extension of your organization ? Reasonable and predictable costs based upon flat monthly fee for service. These features, and our teamwork approach, have differentiated IT AlaCarte HelpDesk as the premier support solution for small and mid-sized companies. We offer our clients the services of a fully staffed, professional IT department for a fraction of the cost.