Service is not good at all. Suggest that all would shop at other beauty supply for your needs. When questions are asked about certain products, the staff has no knowledge or any suggestions to meet customers needs. Only that made mention that " I don't wear makeup" or call the manufacturer" If in the neighborhood you need to know the needs of your customer and make suggestions based on those needs, after all how can you obtain sales if you don't. They also, need to know the state laws as far as returns and health laws on un used items. We suggest that your owner/manager make know the return requirements on the back of your receipts or place a printed store policy notice attached so that your customers are well informed and not made to fell like crimminals even when they have their receipts for items on returns that have not been used. Word of mouth can and will destroy a business if they do not use care in customer service. UNCC offers classes, please take them to better service us.