He is the nicest Dr. I have ever been to. When you call you don't have to go through the nurse to never receive a call back. He gets on the phone and speaks with you himself. If he is in with a patient he will call you right back. I had some problems with the pharmacy and he straightened them out within twenty minutes of calling him.He also worked with me when my husband was laid off work. If you do your part he will do his best to help you. He was a life saver for me allowing me to start living a normal life again.