Hubs and I went into the location at Northlake. We now live closer there than to the mint hill location . I cannot say one negative thing about the location or the staff there. Both Mrs. Carolyn and Christina were professional, knowledgeable, caring and sweet to my husband and myself. We received stellar customer service from these ladies . Let me not forget to mention the manager Mrs B...she has come to that location and blessed them with her wealth of business savy & customer service expertise. if you need glasses, contacts or just want to meet some incredibly funny and friendly people , go to America's best at Northlake!!! They can have my money any day !!!!!