I give Alpine Cleaners no stars. Would give them negative stars if that were an option. Took in 4 placemats and 4 linens. They ruined 2 placemats and 1 linen and basically told me "too bad, no refund". Was told the Manager would call me the next day and of course that never happened. I have called 3 times and finally given up. Horrific customer service. I was shocked at the response and the lack of concern that my items were ruined. I suggested I purchase replacements and give them the receipt and was told they don't do that. Absolutely horrible customer service and I will never use them again.