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Good to Go, from A Geek To Go!
- HoursCLOSED NOW
- Regular Hours:
Mon - Sun - Categories
- Computer Data Recovery, Computer Service & Repair-Business, Computer Technical Assistance & Support Services, Computers & Computer Equipment-Service & Repair, Internet Products & Services
- Payment Options
- Brands
- ASUS, AVG Network Edition, Acer, Charleston, Cisco, Citrix, Compaq, Dell, HP, Ingram Micro, LMI Pro2, Linksys, Netgear, Sony, Spybot SBE, Trend Micro
- Location
- Call center is in Charleston, SC but we have local technicians and provide UNLIMITED U.S-based Phone and Remote Support under our Managed Services Program. We are in contract with ALL of the U.S.A., it's territories and Caribbean nations
- Accreditation
Charleston, SC Chamber of Commerce
- Associations
- SC Chamber of Commerce,
General Info
Our company provides local on-site instruction and support for both Windows and Mac users all over Tri-County Charleston including (but not limited to) Isle of Palms, Sullivans Island, Cainhoy, Mt. Pleasant, Downtown Charleston, Folly Beach, Kiawah Island, Seabrook Island, & Wadmalaw Island. It also includes Wando, Daniel Island, North Charleston, Summerville, Ladson, Hanahan, Goose Creek, James Island, West Ashley, Hollywood, and Ravenel We also provide Remote Support upon request for the whole of the U.S.A. and abroad. Remote Support offers the convenience of immediate response support while letting a Geek connect to your computer from ours and securely taking control of your computer's mouse and keyboard for instruction or diagnostics Our unique services have established our place in this industry. This allows us to make a distinctive and substantial impact for our clients.
Reviews
Omigod these guys are ROCKSTARS! My computer was fully infected to that point where they reached their 4-hour cap, and after the clock stopped, they didn't! Sheila actually continued on for another 2 hours (free for me & she was still getting paid) to backup all my data and reinstall Windows on my brand new laptop. Then she transferred all of the clean pictures, documents and music and video and made sure I could get into my email and printer etc. worked before leaving. I GIVE 1 MILLION STARS!!!
First-timer turned member! Speedy service, cleaned out all the infections on our office's computers and patiently let me sit beside her and ask her all kinds of security questions because I have no idea how complex this can get. they offer a great service where they remotely manage the security on any computer that has an internet connection, and when there is no internet, they will come out on-site an unlimited number of times as long as our contract is valid! thanks for your help, Rachel!
I have an annual Managed Services Program with this company, and when my laptop started acting funny while on vacation in Costa Rica, they were able to login and correct this issue in less than half an hour! Lifesavers, they are.
Within a half hour of my call, a technician called me to confirm an appointment. Arrived on time, fixed my infections and even stayed an extra (free) 20 minutes to explain to me how to use my security. We then had to call the manager to confirm my satisfaction and I was delighted to give 2 thumbs up for his timeliness and accountability. We are regular fans now!
ARRIVED EARLY, STAYED LATE AT NO EXTRA CHARGE TO TEACH ME A FEW BASICS. MATTHEW WAS VERY PERSONABLE AND QUICKLY REMOVED INFECTIONS FROM MY COMPUTER AND SETUP MY WIRELESS ROUTER CORRECTLY, BECAUSE AT & T FAILED TO DO SO. BEST OF LUCK TO A GEEK TO GO! WILL DEFINITELY CALL AGAIN.