I recently contacted Heavenly Paws to obtain information about a future cremation for my best friend, my Jack Russell, who is in his golden years. I received a call back immediately by a compassionate individual who helped to answer all my questions and asked questions of me making me feel like he was truly empathetic. I feel very comfortable working with this business and highly recommend anyone to call them with their questions and concerns. I will be using their services for all my beloved pets. Thank you for your help in putting me at ease. I emotionally needed to be able to rely on a service like yours. Thank you