U found that the employee that i dealt with when i took in a few items to be 'rude'. perhaps a session of customer service would be appropriate! i had always found the employees to be friendly and helpful until i had items to consign! He acted like he couldn't be bothered!

These folks are crooks. They picked up thousands of dollars of stuff from my deceased mother: just got a check for $179.00. They tried to get off with less than $100, then "upon checking": gave the other $100 to another customer so sent a check for the "whole $179". I was in there and never saw the stuff: what do they do: sell good stuff to preferred customers? Do they keep track of sales and who bought? Find somewhere else to take your stuff. Like another customer said: these folks are rude. I agree. Sidney-Anne