Bikes Direct at Germann & Gilbert is the best for customer service, price, & support. I have purchased 2 bikes there and have all my bikes serviced there. I buy all my parts there. Steve and his employees are always very helpful. I am never overcharged and my bikes always come out like new. We always recommend this store to our friends & family. You will not be disappointed. Check it out! You can't beat the warranty on the bikes.