My husband and I visited the Cerritos location on our first Valentines Day.It took more than an hour to be seated.We were seated in the way of their"guest seating"traffic(right next to the waiters stations).You could hardly hear yourself talk.The lamb I ordered was so dry I had to send it back. The server was so busy chatting with another server that when my husband finally did get his attention, he sent another server to help us while he stood there continuing to chat.Although he passed our table many times he rarely checked if we needed anything else (much less if we could use another drink).NOW HERES THE REAL KICKER. After waiting forever to get to go packages and our bill,he leans closer and tells usyou gotta calm down..this is our busiest day of the year!My husband and I were baffled because although we were obviously not happy with his service,we had not uttered a word of disapproval.The manager apologized and said he would be sending us certificates.None yet!

I dine at this particular Italian-themed venue at least once every month or so, and the food is ALWAYS excellent. The pork chops and pasta items are delicious, prepared fresh and not overly oily or greasy (which is what I personally find Olive Garden's dishes to be). I've always received excellent service here, and tonight was no exception; servers "Lisa" and "Alex" took great care of my party's dining experience. Things like prompt refills, prompt meal preparation, server pleasantness and politeness, and overall attention to your personal dining experience, in addition to the excellent food, are what keep me coming back. The "Create Your Own Pasta" menu option is fantastic! Fresh, high quality ingredients prepared to your own specification...it's hard not to order this item every time I go! I haven't had EVERYTHING on the menu, but not a single one of the items I have had has been a disappointment. Give them a try...I doubt you'll be disappointed!