One of the vets in this practice has lost his compassion and commitment to animals: Dr. Geislehardt,We trusted you with our beloved English Bulldog Boss, just 13 months old. We trusted you because of the care you showed Peyton our other English Bulldog with her pallet surgery. For Peyton's surgery, you personally stayed with her overnight at your hospital to ensure a smooth recovery.That trust was destroyed with you punted our baby boy Boss just hours after his surgery to Animal ER. Animal ER obviously did not do the correct thing with our boy. Your desicion to send Boss away created this situation, Animal ER did nothing for him when he aspirated at midnight, then next morning, he should have never been sent home. When we picked our beloved Boss up, he was covered in urine, and vomit.... The veterinarian did not speak to us just a tech saying he was fine. The hours post surgery were critical to survival, after much research with other veterinarians, if Boss had been managed properly post surgery his chances of a full recovery were very positive. The fact that he aspirated, and was not treated immediately while at Animal ER, that created a snowball effect of wet lungs and sepsis. After the initial aspiration/vomiting episode at Animal ER, proper protocol with this surgery and this breed would have been X rays and starting on a course of antibiotics to prevent pneumonia. None of that was done, he was sent home. Upon our 8:pm visit to the animal ER post surgery, we urged them to do or change something, we felt this Boss was in an unusual presentation. We had experience two previous soft pallet surgeries and explained that this was much much different. We were told he was fine and not to worry. You created the cascading turn of events by opting to send him away, not what we expected and not what you had done with Peyton after her pallet surgery. Now we are devastated by our loss, $6,500 in vet bills in the hole, money we don't for we dedicate our lives to saving animals and have 40 rescue horses to provide for each day. You took our baby, you took from the herd of rescue horses at Zuma's Rescue Ranch and you didn't even call us to apologize, to offer a refund for your mistake, to cover the multiple hospital bills at VRCC trying to save our boy after your decision cost him his life... You have broken the hearts of two very empathetic animal loving beings that will forever be scared. He was fine when we brought him to you, we simply wanted a better life for him, and your decisions caused his death.... shame on you.Devastated,Jodi and Paul MessenichZuma's Rescue Ranch

I have found their services to be very professional, courteous and they are good about calling you back for appointments or whatever you may need. I highly recommend Dr. Summar or Dr. LaBonde for birds. I am sure they do a good job with all the animals as everyone seems to really get good care based on my observations. They are always busy but seemed to have a good flow of workers to address the visitors on time.