Ordered racks for cupboard on Monday afternoon and received on Wednesday AM. Good price, low shipping cost. Product just as described. Recommend highly.

We had a better experience ordering on line than going to the actual store. We felt as though we were an intrusion. The person sitting at the desk didn't smile or acknowledge us as we entered the showroom. We initiated the conversation and left feeling like the person who assisted us was doing us a favor. I actually wanted to inquire about some cabinet items and decided against it. Neither my boyfriend nor I felt welcomed. It's okay I guess, but we weren't impressed. Probably would have been a better experience if the "welcome wasn't so cold".

We have purchased from CSH for several years and can't find a better company, with more reasonable prices or courteous customer service anywhere. They are our first choice for hardware and we highly recommend them.