Emmanuel Walusimbi can repair any kind of luggage. Know why? He used to run the central baggage repair operation at DFW for all the airlines. This guy knows what he is doing and has seen everything, believe me. He also has new luggage too, if you are tired of your old bag. He'll give you quality luggage at an honest price. He's one of the best and nicest guys I know. Tell him Alisa said so!