Great customer service until after the paper work is signed, I highly recommend getting everything in writing. The positives were good the negatives were worse. The owner Jose worked with me on the price and explained that they purchased the car for $12,000 and I was getting a deal at $12,500 little did I know that $300 I saved would be spent in the following days. The tail light issue wasn't able to be fixed and the tail light was hastily re-assembled. Jose told me there was no way they could fix it because there was no money to be made AFTER all the paper work was signed. I asked if they would cover the cost of a ticket for getting pulled due to the tail light being out, he said no. The tail light came apart before I made it a mile down the road and I lost the housing. I was forced to drive through rush hour Dallas traffic without a brake light making me nervous for my safety. The battery on the car also tested bad and needed to be replaced. There is nothing more disappointing than buying a new car and not being able to drive it due to a safety issue. I worked with Ian Fuller on getting things organized. I traveled from out of state to purchase the car. Ian followed up with me and made sure the car was ready when I got there. He was up front with the car fax and any issues. He noticed and issue with the tail light and pointed it out to me saying it could be fixed before I left. He did a great job getting me to purchase the car. The service manager Javier put the car on a lift and allowed me to fully inspect it which I greatly appreciate. Potential buyers should take their time and fully inspect any vehicle they purchase and get everything in writing prior to making a deal. Prior to the issues I experienced I had hopes that there might still be some integrity in used car sales.