I scheduled at the last minute(:-S) the night before and there was a slot open so I got right in the next morning. I went in iffy but walked out very impressed. I knew what I wanted for the most part and Jennifer made the style I wanted looked better than I had imagined! The price for the cut was very resonable at $27. Great customer service and the girls know what they are doing. Couldn't be happier! I WILL schedule more appointments with them.