I recently began to have heat pump issues. Unhappy with my previous service company, a friend recommended No Sweat. Unfortunately my unit had a dramatic failure and I was looking at an expensive repair. Justin and Guy at No Sweat walked me thru the actual issues, the complete parts list, labor and cost to repair. They also walked thru the replacement options. No pressure. I chose complete replacement, but could not be present for the install. They replaced the air handler in the attic and the outside compressor unit with only a key. My home was treated with great care (couldn't even tell they had been here). They kept me up to speed on the progress. The price was way lower than I expected and the service was excellent. I highly recommend.