I had an eye exam at Pearle Vision Canton, but decided to get glasses elsewhere since their selection was limited and prices were extremely high, I got the script filled somewhere else and was able to get two pair of glasses for $150 less than quoted at Pearle Vision and I liked the actual frame much better. I cannot see out of the glasses. Pearle Vision verified the glasses were the right script, but refused to re evaluate my eyes. The doctor refused to even let me talk to him and there was only one couple looking at glasses in the store, so they were not busy. Anyone can make a mistake, but a true professional would want to either fix it, or verify for their own peace of mind, they were not wrong. I was shocked at the whole disgusting experience at this store. I would recommend anyone considering going there, look at other options so they can actually get a script they can use. The only reason I used them in the first place was they were one of the few in the area that took my insurance. In this case I would far rather pay for an exam and not use insurance and get a prescription I can actually use. These are so off, I have to squint to try to see at all. My older scripts are all much better even though they are not current since my eyes have changed. Maybe this doctor needs to get his own eyes examined so he can be more accurate with his exams. Maybe he did his own exam and therefore he cannot see either. The clerk was very rude both times I was there as well, very condescending even on my initial visit and much worse when I asked for assistance with the wrong script given to me by Dr. Hagen. They seem to have a bad reputation because I went to a few locations with the script to look at glasses (before I knew the script was wrong) and each person I talked to had a negative comment about Pearle Vision Canton either about their steep prices or their level of service.

I was a patient of Dr. hagan's for several years, but I won't tolerate his rudeness any more. He never smiles and I don't like his tone. He lacks personality and I got this quesy feeling being around him.