We called liberty after returning home to fond our furnace wasn't working. A technician showed up with a girl in a company truck totally intoxicated. Said there was a leak in the line and we needed to call our furnace man. This same guy that is here intoxicated had hooked our line up a month earlier now he is saying he can't do anything for us because he doesn't have the equipment in the truck. When the landlord came down the man argued with the landlord ant took off in his truck. We then called liberty fuel to explain our situation. The man refused to help would not give us his name just said he was the owner. We have 3 small children in the house. And no heat. I have never delt with a company like this and would suggest you find a different fuel company. It's all well and good until you have a problem. That didn't seem to care at all that my children would be cold tonite. The man on the phone actually was laughing at one point and said he hasn't a utility service. What exactly is that suppose to mean.