As a new resident to the Eastern Shore, I was amazed and delighted when I recently entered this fantastic shopping mecca. It is far more than a hardware store, xmas decorations abound. Customer service is not dead. The staff was very helpful and even the owner got involved. They have lovely gifts, remarkable crafted birds and outdoor statues(at better prices than almost everyone). My husband was impressed with the knowledgable staff and the fact he could buy a single bolt or whatever.