iThe customer service at Coastal Embroidery was just awful. I brought in two aprons to get embroidered. I gave them a picture of what it should look like. On the picture I specifically wrote to match the size, font, and color just like the picture of the embroidered aprons (printed from online website). They embroidered the names the size of the font on the sheet! Of course a print out of an embroidered apron is not ACTUAL SIZE of an embroidered apron. When I pointed out their mistake they were not accommodating at all. They did remove the tiny embroidery and make bigger, all at MY CHARGE. Specifically, they charged me for their mistaken small embroidery, removal for embroidery, "name drop" charge, and larger embroidery. Unbelievable!.e., A local favorite, or highly recommended because