Multiple lawsuits, license on probation

Search for Lenz Custom Concrete on the Idaho Repository to see cases filed against Mr. Lenz's business.
https://www.idcourts.us/repository/partySearch.do

Look Mr. Lenz's license up at the Idaho Bureau of Occupational Licenses to verify probationary status and read the public record regarding the action against him.
http://ibol.idaho.gov/IBOL/AgencyAdditional.aspx?Agency=427&AgencyLinkID=30

We made the mistake of not researching Brian Lenz before hiring him for a stamped, colored patio. He did a terrible job! A circle surrounding the tree in our patio was distorted and not circular at all. Control crack joints were placed farther apart than industry standard. A conduit installed for a natural gas line was too small to use. There were multiple double stamps and the stamp depth was inconsistent resulting from poor technique.

We found out later that his license is on probation for structural problems in the past, and that the photos on his website were not his own, but were copied from other sites.

We complained twice to Mr. Lenz about the coloring issue prior to sealant application. He ignored us and sealed it anyway stating,"the color would soak in," then he asked for final payment before the job was finished. Mr. Lenz wasn't knowledgeable enough about the products he used to know the color could have been easily repaired before sealing.

We had to take him to small claims court for reimbursement after spending multiple hours and over $1300 removing sealant and sawing grout lines to fix his poor workmanship. Not surprisingly, we found that he had already been taken to court 3 times within the year preceding our case.

Save yourself the trouble and use a more knowledgeable, teachable, and experienced contractor.

Check out patio pictures on Yelp.com

Thanks Brian, the work looks great.

I saw an ad on Craigslist that looked like a pretty good deal so I had Brian Lenz do the job for me. The ad and what he told me verbally included a sealer coat. Even up until I gave him the final payment, he was still talking about coming back to do the sealer coat. The day after he got his money this all changed, he pointed out that he did not write it on the work order and so therefore he was not going to include it unless I gave him an additional $800! In my opinion this guy is dishonest and I would not trust or recommend him. I hope this helps you. There are many more honest reputable contractors in the valley. I would definitely pass this one by.

I recommend Lenz Custom Concrete. I gave them the ideal layout of what I wanted and the contractor and his workers started to work right there and then. Great customer service. Probably in the next year or so, I will need to extend again, and without a doubt, I will call these guys first. Now I have a place to put all my toys...Thanks Lenz Custom Concrete!!!

this contractor was on time and his eork exceded my expectations wood refer to anyone

On 2/17/2010 I saw an ad on Craigslist offering the following:20X30 Stamped concrete patio for $2900The offer included: Grading, Sprinkler relocation, Gravel, Labor, Concrete, 2 colors and sealer.Long story short he lied and misled me into believing I was getting everything listed in the craigslist ad for $2100. Before I gave him the final payment he told me he would wait for a few days of nice weather and then come out and do it. It was only after I gave him the final check that he vanished. When he finally replied to multiple text messages he told me that since he did not actually write the sealer on the bid he was not going to do it. In addition to that one of his crew actually went into my shed, took out a shovel and when they left the shovel was missing! I had to write a carefully worded message which allowed them to save face and bring it back as though it was just an accident. I know better! I have filed a full report with the BBB.

On 2/17/2010 I saw an ad on Craigslist offering the following:20X30 Stamped concrete patio for $2900The offer included: Grading, Sprinkler relocation, Gravel, Labor, Concrete, 2 colors and sealer.Long story short he lied and misled me into believing I was getting everything listed in the craigslist ad for $2100. Before I gave him the final payment he told me he would wait for a few days of nice weather and then come out and do it. It was only after I gave him the final check that he vanished. When he finally replied to multiple text messages he told me that since he did not actually write the sealer on the bid he was not going to do it. In addition to that one of his crew actually went into my shed, took out a shovel and when they left the shovel was missing! I had to write a carefully worded message which allowed them to save face and bring it back as though it was just an accident. I know better! I have filed a full report with the BBB.

This was the best company hey did awesome work my wife loves it

This company was great they showed up on time, very clean and friendly! Awesome Work! I Would use this company again!