I dont usually shop at Bed Bath and Beyond but I did last week. I needed a "special" gift and had no idea what to get my wife for her birthday. Someone suggested I try BB&B to get ideas. Entering the store I was greeted by a most outgoing lady at the cash register. If I remember her name is Diana, or Diane, not sure. I do remember her white hair... What a great employee for BB&B. Polite, very helpful and efficient, she made my issue a quick fix. Thanks BB&B. Ill be back.. Jim Walsh BHC