I have been going to Hertel Computer for over 6 years for me and my friends computers and they are always fair and polite Just went on 02-19-2013 and once again...Hertel has come through for us ... We had a Mac 10.4 laptop that needed to be updated to get Google mail and other programs on line... The Genius Bar did not have the RAM ...The Best Buy could order it for $100 plus $40 to put it ... But Hertel Computer had the RAM and put it in the Mac for $50 TOTAL ... less than 30 minutes to get it all done as well. ~ Just love Hertel Computer ~ Linda Marie Franchell

Don't buy anything from this store, I have bought several items from this store and every product was defective and had to return to the store more than once to take care of the problem. The clerks and the manager are also very very rude, and not very understanding. ONCE AGAIN DO NOT BUY FROM THIS STORE