Poor Customer Service. The "technician" that I spoke didn't seem to understand the concept of scheduling a date and time for them to stop by. He kept changing his pricing even though I was very up front about the size and location of my house. Then he asked me to pre-pay befor he even knew the extent of the problem. I offered to provide a credit or debit card, but they don't take those. They wanted to me to pay in cash when driver shows up. No receipts given. Very shady busines. Maybe the "technician" was skimming money on the side. Do not trust these people.