I have been getting my glasses from Battin for YEARS. So I do not understand the nasty review I read, as what was written is simply not true. I have brought in broken glasses and someone fixed them for me while I waited, and on more than one occasion. I also have brought in glasses chewed up by my rambunctious puppies, and within a week had a new pair ready and waiting for me. BATTIN OPTICIANS, and their staff are the most PROFESSIONAL, and COURTEOUS, people I have ever had the pleasure of doing business with. When I picked up my last pair of glasses, I decided I did not like the frames and they were willing to let me change my frame after fitting my new lenses into them, which I thought was very generous. As it turned out however, I decided I liked my frames after all and kept them; but it was nice knowing I could have exchanged them for a different frame. I won't ever go anywhere else to get my glasses. The staff at Battin are just too nice. Sincerely, Sandra Hender

Terrible customer service. If your glasses break, you are told you need an appointment and are then given something a few days out. Obviously we wear glasses for a reason and need them now. Also very pricey. Received better service and prices from Americas Best. Will never return to Battin!

GREAT! What an honest, relaxed and informative eye exam. Their Frame Selection is fabulous and so is the staff. So much better than the chains!!!