We feel this agency is taking us on a run for our money - they want fees left and right and we don't get any type of service from them. We call and never get a call back. We adopted our 1st child through them and had a wonderful experience BUT now it's a nightmare! The 1st crew was awsome and the 2nd crew seems like they don't know what they are doing. I would not recommend this agecy to anyone. Extremely poor service!!!!!!!!!!