My appointment was at 4:30 p.m., scheduled by the secretary. I waited for over an hour, 65 minutes to be exact, and then I walked out. On my way out, I told the secretary that waiting that long was ridiculous and that I had never been treated like that before. Half of that 65 minutes was me laying down on the dentist chair. The dentist never walked in to check on me, and never called to apologize or try to reschedule.