A BUNCH OF CHARLATANS! BEGINNING WITH THE RECEPTIONIST WHO IS A SHAMELESS LIAR!!! I was given an 11am appt. and I called an hour before, to confirm and the recept. confirmed the appt. By 11:50 no one shows up and I called again and the recept told me he has 4 jobs but he'll get to me. At 3pm, I called and she told me that she spoke to him and that he's on his way. At 4pm, she puts me on hold while she calls out oscar's name, not knowing it was me on the line, then when she comes back she tells me he got lost but that she is going to call me right back. I called back at 3:30, and I asked her for the repairman's cell number and his name...she tells me his name is Oscar... I sound her off and then she makes some lame excuse that she was talking to her boss and not to Oscar during the previous phone call. I called his cell - no answer. I called the office again -- no one wants to pick up my calls. I was very polite throughout the whole day until the end, and so there was no ex