I used this company for almost 5 yrs. I left them because of the son's bad attittude towards its customers. One cold night, April in 2009, my boiler broke, so I called them and the son came. He told me he could not fix it because, my tank oil is still a lot and it seems that according to his computer I got a cash delivery from someone else. It's not true coz for there were some days in Mar-April that was not cold, & to save $, I put the heat on low., He was accusing me of getting oil from someone else, which I never did. He told me that they cannot fix my boiler for this reason. I almost sue this company but my neighbor's friend who used to worked there and recommended this company to me apologized about this. If not because of my neighbor's friend, I have filed a case against this company because of wrong accusation and letting us get cold on that night. UNRELIABLE ! FIND ANOTHER COMPANY,WHO WILL BE THERE FOR YOU WHEN YOU NEED THEM! (Queens, NY)