If you are looking for quality customer service , professionalism and flexibility then go elsewhere. The manager of this business seems to resent his customers. After three years and nine pairs of shoes, I am through with Bentleys. The last straw should have been last winter when Tony told me that my boots (he sold me 2 years prior) were ugly. Yet, I returned to buy 2 new pairs this spring. One of the pairs was too large. I needed a 10 and he sold me an 11. When i returned to the store to exchange the unworn shoes with tags and the receipt, he refused to make the exchange. I make it a point to support local businesses but he makes it impossible.

It's been awhile since I've shopped there, but lately I've seen so many beautiful shoes and his prices are affordable-very. affordable.