The lady informed me on the phone today 8-23-2011 that they would be going out of business, after I had them handle some of my valuables THAT WERE BUSTED, I tried to ask for a Manager! They said they are only a small company of 5 or less, and would NOT BE IN BUSINESS much longer! She WOULD NOT let me speak to anyone of importance to explain why there service is so HORRIFIC! I will be writing to better business bureu next. STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!! (Not that they'll be in business for much longer anyway -acoording to their own personel!)