I would not give FedEx a single star but that is not possible. I have spent over 4 hours on the phone trying to find out about a package that was attempted to deliver while I was abroad. I even arranged for someone to be at the premise a whole day but then they never showed up. Turns out the package was returned to sender, and they refused to offer a return of the shipping amount. But thats not all, its content was shattered beyond repair. Two great speakers broken into little pieces. How on earth did they manage that? Nice on FedEx, what ever happened to customer care?