General Info

American Communications Center, founded in 1994, is a full-service call center with offices located in the Northeast that provides customized solutions to businesses of all sizes 24-hours, seven-days a week. The firm uses state-of-the-art technology and call center software solutions to deliver services. Its remote receptionist solutions enable callers to be instantly connected to employees, by extension or department, anywhere to any phone. The company s voice recording and transcription services captures important information, transcribe to text and e-mail or fax directly to client. Its company information telephone line allows customers to get general company information including major company events, directions, mailing address, billing address, service interruptions, and return policies and procedures. The firm also provides appointment, service, event and reservation scheduling and dealer, retailer, and representative locator services. American Communications Center has its headquarters in Levittown, Pa.