The owners and managers of this establishment need to keep their staff in check. One of their staff members, and names will not be mentioned, to one of their customers stating that she misses him. This man is married and his wife found the email. Sadly, the husband stated that he and this ITA employee were playing a joke on the wife. I do not know what kind of a lame excuse is that. Who in a professional setting, that only has a professional relationship with their customers, agrees to send an email, that a wife would see, just as a joke? In my opinion, the lines have been crossed when such an incident happens. This in no way is just a joke. If this individual did not have some sort of relationship with the husband, she would not agree to do such a thing. The owners of ITA Travel need to re-look at their employees/female owners before they end up in a lot of trouble.