Told I'd have a lifetime of free tire rotation with these tires. Brought them in on a regular basis to rotate but last time was told the tires were too worn to rotate -- after 20,000 miles-- and needed to be replaced. Two other times when I brought the car in for oil change and rotating tires, they either forgot to rotate the tires or "ran out of time"--(I always made appointments in advance). Also noted that when I brought car in for only an oil change, the reminder of when to rotate the tires that they stick on the windshield was jumped up to a higher mileage. Was told it was an honest mistake whenever it happened. Really? My advice is pay attention to what they're doing re go somewhere else.