I purchased my Whirlpool dryer about 3 years ago and have loved it through many loads. Unfortunately, it quit working just before I was expecting company for the weekend! With 3 kids, a husband, and myself, the laundry was piling up fast! One of my co-workers recommended Factory Appliance Service, so I went home and called them immediately. I honestly didn't expect to be able to have my dryer fixed that day, as it was Friday evening--but he came out that day, had the part needed, fixed it, and had me doing laundry by that evening!!! This company goes above and beyond to get the job done right, at a VERY reasonable cost, and you couldn't ask for faster service!! I will DEFINITELY be recommending them to everyone and will call them should I need appliance repair in the future.