i have been a regular customer since the stores first month of opening. the prices are very reasonable, they carry many high quality pet foods, the store has been clean and tidy every time i come in..but what is really great about this store is the customer service you receive from the moment you walk in the door. the employees are always pleasant, very friendly, helpful, and knowledgeable about animals and their care. if you need assistance with heavy bags, there's always someone willing to help..and if you have a child who asks a lot of questions about the animals (like mine) there's an employee that will listen and answer them. i've had nothing but positive experiences in this store, and they've earned a loyal customer in me and my family.

From the second I walk in, I saw nothing but cheerful employees helping curious customers. I look over and see another employee cradling a cockatoo parrot, talking to him softly. There's very friendly customer service and was very quick on helping me find what I need.