Terrible customer service. Called to make appt. but none available that day. They told me they take walk ins and to come within the hour to lessen my wait time. Headed there right away and Arrived at store 15 mins later. Greeted by staff who pointed us to another employee. While waiting for that employee to b available another one approached us asking what we needed. We explained battery issue with iPad and he said we need him not the other employee. Then proceeded to tell us not taking walk ins. Told him 15 mins ago girl on phone told us to come within hour so we came right over. He still wouldn't help us. Terrible such a large company is hiring children to run a store and treat repeAt customers so poorly. Sad part is so many employees were just standing around just chatting with each other. Won't going back.