Was a good experience. Bought a leather couch and large TV stand...delivery was within time promised, and went well. No problems. I recommend Ashley Furniture.

I had my front door dented when the delivery person tripped stepping across the threshold of the front door of my house, and hit the door with the leg of the bench he was delivering. I reported the damage immediately. The store manager came out to see the door, then called me today to say that he interviewed his two delivery men, and said they didn't use the front door. They came in thru the garage. Either one of the delivery men is lying or he has memory loss. Nevertheless, the manager more or less called me a liar. I remember in detail the guy bringing the bench thru the front door. I can understand a delivery man not wanting to admit he did damage. But, by the store manager telling me I lied, he has lost a customer. The moral of the story. Don't allow delivery men, or any service men into your home without having someone with you, to witness any "incidents". In this case, these two guys "both" say they didn't use the front door. Plus, the manager sided with them. Three against one!