I used to have long, blonde full head of hair til I made the ill mistake of choosing Lanita's. First off the staff seemed distracted, not even making casual conversation with myself the customer. They talked about their personal life instead of focusing on my hair. I told Lanita that i wanted my hair trimmed, TRIMMED, but instead she took 2 and a half inches off everywhere on my head leaving me with short hair instead of TRIMMED hair aka tidy, neatly kept but still approximate length. I am most displeased and do not recommend Lanita's Upper Cut to anyone.