The reason this place is so great is because of Linda. Make sure you get her and no one else. My family has been going to her for well over a decade when we plan our trips overseas. She works really hard to find the best deal. One time a family emergency left my sister and I in desperate need to get to Asia the next day and she took the time to work her magic and pulled a few strings to find us a reasonable deal for such short notice. She values you as an individual and speaks to you on a personal level. Never have I met a travel agent who remembers my family memebers and asks me about each individual one when I go into the office or talk on the phone. They aren't even that close to my house but it's worth the drive.