Rented a mini-van. Got it home and one of the sliding doors was not working properly. We took it back and they gave us an SUV in its place. No hassle and no extra charge for the new vehicle even though it would have been more expensive to rent it from the get go. Very nice car! Even better service!

I had really great service and the staff was friendly. The only thing I didn't care for was that I had to show 2 utility bills because I was paying with a debit card. I had never had to do this in the past. Either way I didn't understand why this was necessary. Other than that the car was great! I had no problems with it.