I sympathize with your experience. As a former customer for several years I was sorry to see the former owners sell the salon. I miss you all very much. The girls were a great bunch.. This is by no means is the the same shop with the high caliper employees the former owner had there until last fall. The new owner was forced to close the salon and from what I heard from word-of-mouth around town, he has left a lot of unpaid debts from this purchase.

Worst expereince I ever experienced. This my first time since last year when I visted Jem;s. The whole salon was different. The old owner was no longer there. Quality was gone, along with the stylists I enjoyed seeing. What a loss.

i.e., A local favorite, or highly recommended becauseRecently we went into Jems and we were very disappointed. We were regular customers when it run by the previous owner who started the business in 1999. Its my understanding she sold the business and what we found was the new owners kept the name and that was about all. It deceiving because Mary and the girls she employed were like one big family. She kept the salon in tip-top condition and did whatever she could to make us feel welcome. The new owners kept the name, but its not the same Jems. I wish they would have changed the name so everyone would know its not the same owner

I work in Chicago, but I get my hair done here and have for some time. The staff is really sweet and the cut and hair color I get is as good or better that what I was receiving in the City. Best of all their price saved me a ton.

What a fabulous place! I love my stylist, I am entertaining the idea of trying out the massage therapist because of recommendations my friends have made. This hair salon does a fantastic job for your money, and they give me (and everyone) their time and attention. From the customers I see, they it doesn't matter what your age is, they seem to cater to all ages and styles. The girls, even the newer ones, look like they are busy with regular clients they seem to know.

I found the people at JEM's very nice and I was very pleased with the services. The first visit was fantastic and Bani is a great stylist. She talented, funny, and a great person to talk with. The haircut was excellent and she knew just what to do. The charge for my cut and color was between $30-40 less than what the other salons of equal reputation were previously charging me in Bloomington-Normal. Some salons in Bloomington had the nerve to charge me over $100. for the cut/color/style...Can you believe it! I found the same quality and had a much more enjoyable time with Bani and saved $$$. Thanks Bani, see you soon!

I am new to Bloomington, and sad that I left a great hairdresser back home, JEM's Salon was the perfect fit for me. Finding a new stylist in a new city is tough because there are so many to choose from here in Bloomington, not to mention the over rated pricing at many salons. Not only did this Salon catch my eye on the internet, the interior was so well put together. I felt very welcome. They did what I asked and they gave me a great consultation to make the whole experience better. My hair is exactly how I wanted it to look. What I love is that the price stayed the same and if I get more than one thing done it's not overpriced (with the economy the way it is, this is an awesome way to get done what I love without burning my pockets....I LOVE THIS SALON. PS..the waxing is awesome too! Ask for Petra, she is Great!.

Quaint shop in the Bloomington area. I had been going to see Petra and absolutely love how she cuts my hair. Thank goodness for search engines because that is how I was able to locate her at JEM's. She does a great job on my hair. I know I will never be disappointed with my haircut with her. Petra always seems to make my hair look great. The cuts are so good and easy to manage. I decided to get a perm on my hair and all I can say is "WOW"!!! so nice!!!!! Petra always listens to what you want and will always guide you the right way as far as cut, color or whatever. The Pedicaure I got from JEM's was awesome too....Thank you JEM's for making me Feel and Look great!!!!!!

Petra has been my stylist since she became a stylist at jem's hair studio! Her talent for someone so young never ceases to amaze me. She is courteous and professional. The rest of the salon is equally remarkable. Once, Petra wasn't available but I found out I could count on anyone in there. Everytime I leave I get compliments from friends at work! I recommend anyone and everyone to visit jem's in bloomington.

I went to this salon with my hopes high, after reading some of their reviews. Well, the reviews were good, but not nearly as good as my experience! Mary, who it turns out is the owner really seemed interested and asked what I wanted and how much time I spend in the morning on my hair. She also showed me a couple of ways to style my hair-which no one has ever done. I then got a great shampoo ever compliments of Kim. I was very happy when she finished, my hair looked great. Mary, thanks, you were amazing! I will for sure being going back. Oh, p.s., the entire group of girls at this salon are extremely professional!

Finally, I have found a hair salon that is on the same page as me. I know that I can book my appointment with Cindy and she will always give me a great haircut and color with lots of style. I feel like I have been to so many salons in the past and have always walked out feeling cheated, like I did not get what I really wanted. I know that when I go to JEM's Hair Studio I will leave with a great feeling and very nice results

JEM's Hair Studio is fantastic! After going to Cindy on the recommendation of a friend at State Farm, I asked for Cindy. She did a great job and because the salon is only a few blocks from work, I set my appointment at the end of my day. I get in and out of there and I tell you, a good hair cut sure makes you feel good when you leave. Thanks Cindy.

JEM's Hair Studio is fantastic! After going to Cindy on the recommendation of a friend at State Farm, I asked for Cindy. She did a great job and because the salon is only a few blocks from work, I set my appointment at the end of my day. I get in and out of there and I tell you, a good hair cut sure makes you feel good when you leave. Thanks Cindy.

They went above and beyond my visit to Jems. As a present I received a gift card from my husband. I started with a massage which was so fantastic! Linda was great. After the massage Cindy got started on my hair. It's now been a week and I'm very happy with the cut and color. I am notoriously a bit of a pain in the rear when it comes to my haircut expectations. Cindy, a perfectionist, took the time to listen to all I had to say, asked a few questions, then took her time giving me the best cut I've ever had. Seriously. Cindy who said she has been in the hair business for many years really showed her talent and the price she charged, while on the gift card was really good. The only reason I could not give them a 5 star was I had to wait for 15 min. past my appoint time because she was late due to weather/roads getting into work that day. But that was fine, they got me a cup of coffee and had treats to eat while I read my emails.

THE BEST! YOU ARE TREATED LIKE A QUEEN. VERY PROFESSIONAL, CALMING AND ENJOYABLE EXPERIENCE. FANTASTIC COLOR AND WHAT A VALUE!

I had heard good things about this hair salon from a friend who had great hair, so I decided to try it out when I needed a cut. Actually, I rather desperately needed a cut, as I was about to go on a trip. I was fortunate to get an appointment on the spot, although they do seem very busy with a lot of customers in the business. It was a very nice experience. The hair stylist-Cindy, didn?t seem to mind spending the extra time to get to know me and understand exactly what I was wanting. She took care to get everything the right length, and to cut it into a style that would be easy for me to do. (Not that I can do it, my hair still has not looked as good as the day that I walked out of the salon).Over all, it was a pleasant experience. It is a bit less costly than a couple of those upper end salons and the cut I received was better than those places.

I loved this place feels the minute I walked in. It's a relatively small salon, but I love the peaceful interior. I tagged along with a friend of mine who had her brows done by Mary, the owner, I made an appointment with Kristin who was great. Pricing is very fair and for the cut I got it was GREAT!. It sooooo much better than paying $40 for a cut and the result was the same. I got a Great Look.

After all of the raves, I finally decided to check out JEM's. Since I had spent the whole last year trying to find a great stylist, I was a bit skeptical. That, and, being a college student, I often resorted to the $15 haircuts from over on campus In August, I decided to get my hair restyled, and was fortunate enough to find Mary.She did wonders for my hair. I usually hate it short because I find that it makes me look like a baby, but she listened to my qualms, told me exactly what she was going to do, how it worked with my face shape (which, in my opinion, not enough stylists do these days), and made sure I was ok with everything before she began. I LOVED the layers she put in my hair. And I didn't look like a small child at all. Because I'm growing my hair out until the summer, I haven't returned since; but I am STILL getting compliments on the layers.Afterward, she taught me how to style my hair using styling wax, which I had never before used. Nikki

Great!!! I've lived here in Bloomington for five years now, suffering through bad stylists and uncomfortable salon experiences, and thought I'd have to go back to the big city for a decent cut and service. NOW I find Cindy at Jem's. I guess better late than never.She knew exactly what I was talking about with regard to my current hair, gave me good input about what to do with it, taught me how to style it as we went along, and made it look suuuuuper cute. She was also sweet, smart, and just a blast to chat with as she made it all happen.Thanks, M.T.

Thanks for being not only a great hairdresser, but also such a friend. I enjoy every time I visit you and the rest of the girls