I would rate this cab company at a zero. Here are my reasons why from my own experience 1. They've been late for every appointment (My medical appointments). They usually pick me up 15-35 minutes late. 2. For my scheduled return ride, it took them two hours to pick me up. 3. The quality of the service is terrible. I don't know who the specific person is, but every time he calls he is very impatient with me, hangs up on me, and his language is very harsh. If you need to be somewhere on a timely manner, and you seek a stress free ride with quality service, please seek another company.