Very, extremely poor customer service. Very, incompetent phone personel. No one can answer any questions. They request all questions in writing and will respond. This is way too long of a process for good customer service. We will never do business with again. I asked a simple question, "In what areas do you do business?" She couldn't answer this. I only wanted to know if they come to my county. What is so hard about that question? I am not going to wait a week to receive a written response. Sorry, my business goes elsewhere now.