First they missed the first three appoinments to pick the car up, and finally came out a week later than the original appoinment. Second the gave me a bid over the phone, then the guy shows up with a car dollie towed behind a jeep, hooks up the car and refuses to pay for it because there was no exhaust. only after i threatened to call police he unhooked my car. He then peeled out of my lawn tearing up my grass.